Regulations & FCA Compliance for Financial Services Firms

Course description

This programme is available on in-company basis. We also provide consulting on the FCA set up and compliance. Contact us to discuss your requirements.

Solo regulated firms, that is all firms authorised to undertake regulated activities by the Financial Conduct Authority’ FCA’ must operate in a compliant manner and therefore be able to demonstrate that they follow the regulations applicable to the market place they occupy. However, this is a greater challenge today than ever due to the increasing demands of regulation. Demands brought about by an ever more complex market place, increased FCA actions, their work to ensure greater accountability and the work necessary to ensure compliant operations in the face of the COVID-19 pandemic.

This practical one day workshop will equip you with the most up-to-date knowledge about the latest regulation requirements which apply to the operations of an FCA authorised firm. You will have a chance to explore the impact of SMCR, actions necessary to comply with money laundering regulation, the FCA’s enhanced reporting requirements and the latest developments in systems and controls including Conduct of Business that spans across CONC, MCOB, ICOB and COB regulations.

You will also learn about the FCA’s ongoing approach to the COVID-19 pandemic, the impact of Brexit and the areas the FCA are to focus on over the next 2 years.

What will you learn

By the end of this training, you will:

  • Recognise the current financial services regulatory regime in the UK
  • Understand the reasoning behind the supervision regime
  • Know the objectives of the FCA
  • Recognise the structure of the regulator’s communications
  • Get a thorough understanding of FCA regulatory reporting and notification processes
  • Understand the FCA expectations of senior managers
  • Investigate appropriate approaches to communicating with the regulator
  • Have basic knowledge of the supervisory and enforcement processes
  • Know the main sanctions the regulators can impose following enforcement action
  • Understand effective defence strategies from FCA enforcement action
  • Recognise the key areas of regulatory focus
  • To understand the structure and detail of an effective three lines of defence model
  • Recognise the elements of an effective, robust and appropriate compliance functions
  • Understand the shape of effective risk management structures and processes

Main topics covered during this training

  • The UK regulatory structure
  • The FCA – structure and approach to regulation and supervision
  • Structure of the regulator’s handbook
  • Handbook guides
  • FCA Expectations of a firm
  • Regulatory reporting and notifications
  • Communicating with the regulator
  • Governance and Oversight
  • Systems and Controls
  • FCA Expectations of Senior Management
  • Supervisory and enforcement process
  • Three lines of defence
  • Risk Management

Who should attend

From Investments, Payment Services, Fintech, Insurance and Consumer Credit firms

  • Senior Management
  • Compliance
  • Risk Management

You may be also invested in the following programmes:

Regulations & Operational Compliance for Financial Services Firms Training Course

The UK regulatory structure

  • Financial Policy Committee
  • Prudential Regulation Authority
  • Financial Conduct Authority


  • Structure
  • FCA’s statutory objectives
  • Strategic Priorities
  • Approach to regulation
  • Approach to Supervision

Structure of the regulator’s handbook

  • High-level standard
  • Prudential Standards
  • Business standards
  • Regulatory processes
  • Redress
  • Handbook guides

FCA Expectations of a firm

  • Regulatory reporting and notifications
  • Communicating with the regulator
  • Governance and Oversight
  • Systems and Controls

FCA Expectations of Senior Management

  • Committee Structures
  • Remuneration

Supervisory and enforcement process

  • Pillars of supervision
  • Lessons form actions taken

Three lines of defence

  • Quality assurance activity
  • Compliance (Monitoring, reporting and advisory support)

Risk Management

  • Event risk
  • Operational risk
  • Regulatory risk
  • Reputational risk



Paul is a regulatory expert with 20 years of experience in the financial services. Previously a Compliance Director with one of the country’s largest Investment Management firm, before moving into consultancy and holding interim roles as Head of Compliance and MLRO as well as leading a number of projects that took firms such as Dresdner Kleinwort Wasserstein, Axa and Deustche Bank through authorisation and responding to the FCA sanctions. 

His professional experience includes the development and implementation of compliance processes and procedures that include areas such as: governance and oversight, effective systems and controls, client on-boarding and market conduct projects. His area of expertise includes Financial Crime, Client Assets, Conduct Risk, Governance and Oversight, Senior Management Regime and Effective Compliance Monitoring.

He has worked closely with the FCA, Financial Ombudsman Service and the Finance and Lease Association on complaint handling and management and continues to work with Financial Service firms in negotiations with the FCA. He has recently taken on Head of Compliance, Money Laundering Reporting Officer and Head of Client Money Client Assets positions for a Portfolio Management firm and an emerging Peer to Peer platform.



We offer banking and finance courses as well as soft skills and business management training. You can either attend an open public course in London or Dubai or arrange customised in-house training to be delivered in any of your offices worldwide.

Most of our public courses are run over 2 full days. Some programmes are offered as a 1 or 3 day training.

In-house training is tailored to client’s requirements and can be organised over 1 day, 2-3 weeks or longer.

Public courses are organised mainly in London and Dubai. Occasionally we organise courses in other centres like Paris or New York. Check our public course calendar for the current list of programmes. We use a range of training venues, all in the centre of the cities and with excellent transport links to the airports and train stations.

In London we use venues in the centre (near Oxford Circus station or in Mayfair) or in the City (near Liverpool Street or Moorgate stations).

In Dubai our courses are organised in one of 4-5* hotels in the Deira district. Once you register we will send you detailed information together with accommodation options if required.

Our in-house courses can be delivered anywhere in the world. We work with over 25 trainers worldwide. Contact us do discuss your requirements. Check our list of available programmes.

Our courses are run in central locations from 9 a.m until 5-5.30 p.m. There are 2 coffee breaks and a lunch break. Lunch is always provided in the venue.

Dress code is smart casual.

All our programmes are taught by senior specialists who have spent many years in their respective sectors, working as senior managers and head of departments, so they understand very well the market and the challenges you are facing.

The experience of our trainers allows us to create very practical programmes, focused on current market trends and challenges. You can be sure that you will gain the knowledge which can be instantly applied in your workplace after the course. You will be analysing real life case studies, take part in group exercises and discussions as well as role plays, whenever applicable.

We want our courses to be as practical and interactive as possible so we limit the number of participants in order to optimise your time with the trainer and allow you to ask questions which are important for you.

In order to understand your requirements and expectations, we will send you a pre-course questionnaire.

You will also receive post-course support so if you have any questions after you left the training, you are welcome to contact us.

There are 2 easy ways to register:

  1. Go to the course of your choice and click Register Now button to fill the registration page
  2. Email us to

After you register, we will send you registration confirmation and an invoice so you can arrange the payment. Please note that your place is not confirmed until we receive it.

If you register within Early Bird discount period, there’s limited time to arrange the payment in order to be eligible for the discount. You will find all the details on the invoice.

We don’t advise to make any travel and hotel arrangements until you receive full course confirmation from us.

We will send you venue and course details as soon as possible but most likely about 3-4 weeks prior to the course commencement.

You can pay by:

  • Making a bank transfer
  • Debit/credit card
  • Cheque payable to Eureka Financial Ltd. - only within UK

Just mark preferred paying option on the registration form. Whichever form of payment you choose we will always send you an invoice.

If you pay by card, a 2.2% processing fee will be added. We will send you authorisation form so you can give us your card details.

Included in the price of a public course are:

  • Course tutorial
  • Take away course materials
  • Course Certificate
  • Lunch on the days of the training as well as drinks and snacks throughout the course

The price doesn’t include accommodation, flights, transfers and any additional costs outside of the training venue.

Yes, we always offer Early Bird discount, so the sooner you register the more savings you can make. We also offer group discounts and if you register for 2 or more programmes at the same time.

If you are a full time student or unemployed, we offer a 25% discount of the full price of the training. Student ID or unemployment status confirmation is required to claim this discount.

If you attend one of our courses you will be entitled to a special discount for a year after the last course you attend with us. Also, if you have attended and recommended us to a friend, both you and your friend will receive a special discount. You will receive more information about it after you attend the course.

See our Customer Loyalty Discounts page for more details.

All our courses based in the UK are subject to the VAT charge of 20%. This fee is irrespective of the country of residence of the delegates.

You can, however, claim the VAT back by contacting UK tax office - HMRC, and filling the relevant form, as long as you comply with the following rules:

For Delegates coming from the EU countries

If you represent a registered business in another EU country, you can use the Refund Scheme to reclaim VAT you pay in the UK as long as all of the following apply:

  • You're not registered for VAT in the UK and don't have to, or can't be, registered here
  • You don't have a place of business or a residence in the UK
  • You don't make any supplies in the UK

You can find some more information here. In order to claim the VAT you have to fill Form 65.

For the Delegates from Non EU countries

If you represent a registered business in a non-EU country, you can use the Refund Scheme to reclaim VAT you pay in the UK as long as all of the following apply:

  • You're not registered for VAT in the UK and don't have to, or can't be, registered here
  • You don't have a place of business or a residence in the EU
  • You can only use the Refund Scheme if your own country operates a similar scheme and makes it available to UK businesses. If your country has its own Refund Scheme but doesn't let UK businesses use it, you can't claim under the UK Refund Scheme.
  • You don't make any supplies in the UK

If the following rules apply to you, please fill the 65A form and send it to HMRC.


You can cancel your participation up to a month before the course and receive a refund minus 10% of the full course value. Between 2-4 weeks before the course you will be charged 50% cancellation fee and if you cancel less than 2 weeks before the course you can only offer your place to a colleague. Up to 2 weeks before the course you can reregister for another edition for 10% reregistration fee if there is another webinar offered or you can rebook for a course in London by paying the difference in price plus 10% reregistration fee.

Classroom Courses

If there is any official travel restriction or difficulty related to the COVID pandemic around the time of the course we will convert the training into a webinar or offer to attend the next classroom edition at no extra cost.

If you are unable to attend the course, you can either send a replacement at no extra charge or, up to 10 days before the training, you can transfer your booking to another edition within the next 6 months paying administrative fee of 20% of the full course price. For any cancellation requests received between 11 days and 4 weeks from the course we offer 50% refund or reregistration to another edition for 25% of the value of the booking. For any cancellation requests received more than 4 weeks before the course date we will offer a refund less an administration fee of 10% of the full course price.

Cancellations must be made in writing (letter or email) and reach our office four weeks prior to the course date. We regret that only limited refunds can be given after this period as per points above. Non-attendance without any notification will be charged at full rate. Your place on a course is not guaranteed until we receive the payment. All payments must be made in full before the course date.

All our trainers have been working for many years in their respective sectors before they begun to teach so they bring a wealth of practical experience to the classroom.

Most of them used to work for 15 or more years in the financial sector and corporate world, and were holding positions of Directors, VP and Senior Managers. Some of them have published books and have written articles for specialised magazines and newspapers including FT, The Independent, The Times etc. You can find detailed biography of each trainer on the page of the course you want to register for.

Yes, you will receive a Certificate of Attendance at the end of the course you attend.

If you have to apply for a Visa to attend a course in the UK, we will issue a letter to support your application. The letter will be issued only after the payment for the course has been made.

It is delegate’s responsibility to obtain a Visa and failure to do so will not make the participant exempt from the cancellation policy.

Anyone suspected of applying for a training course simply to gain a Visa letter will be reported to their embassy.

We will need the following information to issue an invitation letter:

  • Full name as it appears on your passport
  • Date of birth
  • Passport number
  • Passport issue date
  • Passport expiry date

This topic can be arranged on in-company basis. If you have a group of 4 or more we can customise it and deliver in any location worldwide. Contact us to discuss your requirements



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