Getting Prepared for the FCA Visit

Course description

With the significant increase in the number of firms the FCA regulate, unless you are a Pillar 1 organisation (large banking or insurance institution), far more of their regulatory and oversight work is carried out at a distance. They may be looking at your company without you knowing. The first you become aware of their interest maybe as part of a thematic review, a request for information or a Dear CEO letter. How you respond to their initial communications sets the scene for the interaction that follows.

At the centre of a successful interaction is your ability to portray confidence, have a keen attention to detail, recognise the importance of documentation and to think like the regulator. Firms that do not consider FCA interactions until they happen leave themselves open to rushed responses, significantly increased stress levels and a tangible drop in productivity.

After the course, you can be confident of returning to the office with a much clearer understanding of which systems and processes need attention, allowing you to efficiently allocate valuable time, effort and resource.


What will you learn

By participating in this very practical one day course you will:
  • Learn what to expect from a regulatory visit and how to prepare for the best possible outcome
  • Understand what the Regulator is focusing on and learn how to address it
  • Find out what kind of questions you may be asked and how to answer them
  • Identify any weakneses within your organisation and learn how to address them
  • Learn how to prepare yourself to demonstrate confidence and avoid unnecessary stress

Main topics covered during this training

  • How the regulator operates and what do they focus on
  • How will you know the PRA/FCA are about to visit
  • Assessing potential risk and impact on your business
  • Areas of focus for the regulator during the visit
  • Best strategies to prepare for the visit
  • Senior Management preparation
  • Post-visit requirements

Who should attend

The course is suitable for:

  • Anyone within senior management team including: MDs, COOs, CFOs, CRM
  • Compliance Officers
  • Risk Managers
  • Audit Managers

within any type of financial institution.

Getting Prepared for the Regulatory Visit - A 1 Day Course

How the FCA/PRA’s operates 

  • The regulators statutory powers
  • Methods of supervision
  • Thematic reviewed
  • Requests for information
  • Deep dive visits
  • Senior management attestations
  • Risk mitigation programmes
  • Section 166 order

Understanding the time, shape and impact of a PRA/FCA visit

  • When and why does the regulator employ each method
  • How will you know the PRA/FCA are about to visit
  • Possible negative impact of a regulatory visit: regulatory, reputational, financial

Areas of focus for the FCA

  • Corporate Governance
  • Senior management responsibility arrangements
  • Committees and management teams
  • How the firm continues to be compliant – Three lines of defence
  • First line business operations
  • Second line you independent compliance oversight
  • Third line, internal and external auditors
  • The shape for effective Risk Management
  • Risk register operation and reporting
  • Risk mitigation and Management Information
  • The definition of risks: Regulatory, Conduct, Reputational and Financial

Senior management preparation

  • Robust documentation and evidence of senior management fitness, propriety and competence.
  • What to expect and how to prepare for an FCA interview
  • Be able to demonstrate senior management impact and support corporate values expected by the regulator

Understanding potential post visit requirements 

  • Self-assess and construct an effective Risk Mitigation Programme
  • Preparing for senior management attestations
  • Responding to a section 166 order

Summary and close



The Course Director is a highly experienced financial services regulatory management and training consultant, previously a compliance director – Head of Compliance Monitoring & Regulatory Reporting, with an impressive commercial track record across financial services operations in a range of economic cycles.

His professional experience includes the development and implementation of compliant processes and procedures that include areas such as: governance and oversight; effective systems and controls; client on-boarding and market conduct projects. His clients include firms such as: Dresdner Kleinwort Wasserstein, AXA Framlington, Deutsche Bank and currently Woodford Investment Management.

In addition to consulting engagements, he delivers regulatory training courses on the subjects of Financial Crime, Client Assets, Conduct Risk, Governance and Oversight, Senior Management Regime, Effective Compliance Monitoring. He has worked closely with the Financial Ombudsman Service and the Finance and Lease Association on complaint handling and management.



We offer banking and finance courses as well as soft skills and business management training. You can either attend an open public course in London or Dubai or arrange customised in-house training to be delivered in any of your offices worldwide.

Most of our public courses are run over 2 full days. Some programmes are offered as a 1 or 3 day training.

In-house training is tailored to client’s requirements and can be organised over 1 day, 2-3 weeks or longer.

Public courses are organised mainly in London and Dubai. Occasionally we organise courses in other centres like Paris or New York. Check our public course calendar for the current list of programmes. We use a range of training venues, all in the centre of the cities and with excellent transport links to the airports and train stations.

In London we use venues in the centre (near Oxford Circus station or in Mayfair) or in the City (near Liverpool Street or Moorgate stations).

In Dubai our courses are organised in one of 4-5* hotels in the Deira district. Once you register we will send you detailed information together with accommodation options if required.

Our in-house courses can be delivered anywhere in the world. We work with over 25 trainers worldwide. Contact us do discuss your requirements. Check our list of available programmes.

Our courses are run in central locations from 9 a.m until 5-5.30 p.m. There are 2 coffee breaks and a lunch break. Lunch is always provided in the venue.

Dress code is smart casual.

All our programmes are taught by senior specialists who have spent many years in their respective sectors, working as senior managers and head of departments, so they understand very well the market and the challenges you are facing.

The experience of our trainers allows us to create very practical programmes, focused on current market trends and challenges. You can be sure that you will gain the knowledge which can be instantly applied in your workplace after the course. You will be analysing real life case studies, take part in group exercises and discussions as well as role plays, whenever applicable.

We want our courses to be as practical and interactive as possible so we limit the number of participants in order to optimise your time with the trainer and allow you to ask questions which are important for you.

In order to understand your requirements and expectations, we will send you a pre-course questionnaire.

You will also receive post-course support so if you have any questions after you left the training, you are welcome to contact us.

There are 2 easy ways to register:

  1. Go to the course of your choice and click Register Now button to fill the registration page
  2. Email us to

After you register, we will send you registration confirmation and an invoice so you can arrange the payment. Please note that your place is not confirmed until we receive it.

If you register within Early Bird discount period, there’s limited time to arrange the payment in order to be eligible for the discount. You will find all the details on the invoice.

We don’t advise to make any travel and hotel arrangements until you receive full course confirmation from us.

We will send you venue and course details as soon as possible but most likely about 3-4 weeks prior to the course commencement.

You can pay by:

  • Making a bank transfer
  • Debit/credit card
  • Cheque payable to Eureka Financial Ltd. - only within UK

Just mark preferred paying option on the registration form. Whichever form of payment you choose we will always send you an invoice.

If you pay by card, a 2.2% processing fee will be added. We will send you authorisation form so you can give us your card details.

Included in the price of a public course are:

  • Course tutorial
  • Take away course materials
  • Course Certificate
  • Lunch on the days of the training as well as drinks and snacks throughout the course

The price doesn’t include accommodation, flights, transfers and any additional costs outside of the training venue.

Yes, we always offer Early Bird discount, so the sooner you register the more savings you can make. We also offer group discounts and if you register for 2 or more programmes at the same time.

If you are a full time student or unemployed, we offer a 25% discount of the full price of the training. Student ID or unemployment status confirmation is required to claim this discount.

If you attend one of our courses you will be entitled to a special discount for a year after the last course you attend with us. Also, if you have attended and recommended us to a friend, both you and your friend will receive a special discount. You will receive more information about it after you attend the course.

See our Customer Loyalty Discounts page for more details.

All our courses based in the UK are subject to the VAT charge of 20%. This fee is irrespective of the country of residence of the delegates.

You can, however, claim the VAT back by contacting UK tax office - HMRC, and filling the relevant form, as long as you comply with the following rules:

For Delegates coming from the EU countries

If you represent a registered business in another EU country, you can use the Refund Scheme to reclaim VAT you pay in the UK as long as all of the following apply:

  • You're not registered for VAT in the UK and don't have to, or can't be, registered here
  • You don't have a place of business or a residence in the UK
  • You don't make any supplies in the UK

You can find some more information here. In order to claim the VAT you have to fill Form 65.

For the Delegates from Non EU countries

If you represent a registered business in a non-EU country, you can use the Refund Scheme to reclaim VAT you pay in the UK as long as all of the following apply:

  • You're not registered for VAT in the UK and don't have to, or can't be, registered here
  • You don't have a place of business or a residence in the EU
  • You can only use the Refund Scheme if your own country operates a similar scheme and makes it available to UK businesses. If your country has its own Refund Scheme but doesn't let UK businesses use it, you can't claim under the UK Refund Scheme.
  • You don't make any supplies in the UK

If the following rules apply to you, please fill the 65A form and send it to HMRC.


You can cancel your participation up to a month before the course and receive a refund minus 10% of the full course value. Between 2-4 weeks before the course you will be charged 50% cancellation fee and if you cancel less than 2 weeks before the course you can only offer your place to a colleague. Up to 2 weeks before the course you can reregister for another edition for 10% reregistration fee if there is another webinar offered or you can rebook for a course in London by paying the difference in price plus 10% reregistration fee.

Classroom Courses

If there is any official travel restriction or difficulty related to the COVID pandemic around the time of the course we will convert the training into a webinar or offer to attend the next classroom edition at no extra cost.

If you are unable to attend the course, you can either send a replacement at no extra charge or, up to 10 days before the training, you can transfer your booking to another edition within the next 6 months paying administrative fee of 20% of the full course price. For any cancellation requests received between 11 days and 4 weeks from the course we offer 50% refund or reregistration to another edition for 25% of the value of the booking. For any cancellation requests received more than 4 weeks before the course date we will offer a refund less an administration fee of 10% of the full course price.

Cancellations must be made in writing (letter or email) and reach our office four weeks prior to the course date. We regret that only limited refunds can be given after this period as per points above. Non-attendance without any notification will be charged at full rate. Your place on a course is not guaranteed until we receive the payment. All payments must be made in full before the course date.

All our trainers have been working for many years in their respective sectors before they begun to teach so they bring a wealth of practical experience to the classroom.

Most of them used to work for 15 or more years in the financial sector and corporate world, and were holding positions of Directors, VP and Senior Managers. Some of them have published books and have written articles for specialised magazines and newspapers including FT, The Independent, The Times etc. You can find detailed biography of each trainer on the page of the course you want to register for.

Yes, you will receive a Certificate of Attendance at the end of the course you attend.

If you have to apply for a Visa to attend a course in the UK, we will issue a letter to support your application. The letter will be issued only after the payment for the course has been made.

It is delegate’s responsibility to obtain a Visa and failure to do so will not make the participant exempt from the cancellation policy.

Anyone suspected of applying for a training course simply to gain a Visa letter will be reported to their embassy.

We will need the following information to issue an invitation letter:

  • Full name as it appears on your passport
  • Date of birth
  • Passport number
  • Passport issue date
  • Passport expiry date

This topic can be arranged on in-company basis. If you have a group of 4 or more we can customise it and deliver in any location worldwide. Contact us to discuss your requirements



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