Operational Risk Management - Dubai

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Course Description

For the current edition of the public course in Dubai & London click here. 

All too often institutions have seen operational risk as an issue of complying with regulatory requirements rather than a process which can contribute to the financial fortune of an organisation. Implementing an effective operational risk framework is a complex process which requires an in-depth understanding of the nature of risks involved and mitigation strategies.

This 3 day practical course explores the best practice in operational risk management at all stages from assessment to implementation. You will gain tools to manage risk and to create environment where this function is perceived as a value added proposition increasing profitability and structural strength of a financial institution.

Main topics covered include:  

  • Risk and Capital - An introduction to Basel I, II and III
  • Managing operational risk in the context of Basel II 
  • Setting up objectives, governance process and compliance requirements
  • Measuring operational risk
  • The COSO ERM framework
  • Implementing operational risk policy and structure and designing controls
  • Scenario analysis for operational risk management planning
  • Managing specific risk areas: Internal and external fraud, payments and back office
  • Analysis of Black Swan events and their impact on organisations
  • Case studies include: Bernard Madoff, Société Générale and National Bank of Australia

By the end of this training you will: 

  • Learn about the most effective strategies for managing operational risk
  • Explore operational risk in the context of Basel II and beyond
  • Gain the tools to implement operational risk management in  practice
  • Explore through the case studies current best international practice 

Course Level: The course is designed for existing Risk Management professionals, both beginners and intermediate, who want to enhance their risk management knowledge and skills.

What Will You Learn

Main Topics Covered During This Training

Who Should Attend

From Central and Investment Banks, Asset Management, Pension Funds, Hedge Funds, Leasing companies, Insurance companies, Fund Managers and other financial institutions: 

  • Risk Officers 
  • Internal Auditors 
  • Operational Risk Managers 
  • Payments
  • Fraud Prevention Officers
  • Compliance Officers
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The first two days define operational risk - the methodology and measurements of the various departments. Specific areas will be examined in day three in order to provide practical examples in a diversity of bank operations areas. 

Day One 

What is risk?
  • A short history of risk
  • Dimension & drivers of risk management
  • Business drivers
  • Regulatory drivers
  • Rating Agencies & risk
  • Cross-border implications
 
Risk Types 
  • How we categorize risks
  • What is covered under Basel II?
  • Risk categories
  • Basel II risk coverage 
  • Operational risk categorization
  • The financial risk management environment
  • The operational risk management environment 
  • The technical Implications of operations risk management 
 
Risk & Capital - An Introduction to Basel I, II & III
  • What is capital? 
  • The BIS capital standards 
  • Basel’s three pillars 
  • Basel’s operational risk options 
  • Implementation considerations 
  • Implementation of Basel II 
  • The Pillar II maze 
  • Implementation issues
 
Operations Risk & Basel II 
  • BIS standards for managing operational risk 
  • Basic Indicator Approach (BIA) 
  • Business lines approach 
  • Advanced Measurement Approaches (AMA) 
  • Loss event types 
  • Criteria for the Advanced Measurement Approach 
 
Managing Operations Risk
  • The governance process
  • Setting risk management objectives 
  • Building a risk culture
  • Examples of a staff risk culture 
  • Examples of management risk culture 
  • Why are risk cultures important?
  • Compliance requirements 
  • Operational risk – definition and examples
  • Enterprise Risk Management
  • Key elements in managing operations risk
  • A selection of case studies to illustrate the material covered
  • The banking activity framework - the “Top-Down” approach of the BIS
  • Main areas affected by  operational risk
  • Key Risk Factors

Measuring operational risk

  • Risk analysis
  • Determining the risk appetite
  • Risk impact/Frequency 
  • Impact vs. Probability 
  • A generic case study 
  • Measurement methods
  • The Loss Modeling Method 
  • The COSO ERM framework 
  • Monte Carlo simulations
  • Operational risk & bank strategy
  • Quantitative  and qualitative approaches
  • Operational risk and the business cycle 
  • Problems in identifying operational risks

The Black Swan 

  • The challenges of outlier events for contingency planners
  • Explaining Black Swan events and their impact on company's operations
  • We examine the nature of a Black Swan event
  • Can the eruption of Iceland’s Eyjafjallajökull volcano and the Deepwater Horizon catastrophe be seen as black swan events? 
  • Challenges for Planners, Strategists and CEOs
  • How can you mitigate a Black Swan event?
  • Identifying blind spots in planning

Managing Operational Risk under Basel

  • Basel Standards
  • Basel’s’ three approaches
  • Implementing Basel’s practices 

Day Two

Developing an appropriate Risk Management Environment

  • Policy and structure
  • Developing an appropriate risk management environment
  • Implementation
  • Mapping risks to controls
  • Understanding  risks, goals and priorities
  • Prioritizing risk based on probability and impact
  • Establishing responsibilities for risk management
  • Mapping risk strategies to categories of control 
  • Designing and documenting specific controls
  • Implementing risk management controls

Specific examples of Operations Risks

  • Internal fraud
  • External fraud
  • Employment practices and workplace safety
  • Clients, products and business practices
  • Damage to physical assets
  • Execution, delivery and process management
  • Business disruption and system failures

Products & Operational Risk

  • Case Study: The US sub-prime mortgage crisis 

Managing Operations Risk

  • Assessment methods
  • Loss data collection (internal & external)
  • Using loss data 
  • Scenario analysis
  • Using realistic scenarios
  • Statistical techniques
  • Problems and issues in assessing and managing operational risk

The Risk Management Process

  • Environmental survey
  • Technology inventory
  • Identifying and assessing the operational risks (including an illustrative operations risk management plan)
  • Minimum control requirements
  • Risk identification tools
  • Control and mitigation of specific operational risks
  • Establishing a framework of formal, written policies and procedures
 
Introduction to Assessing & Managing Specific Risk Areas 
  • The Back Office and Operations Risk
  • Events – causes and consequences
  • Environmental controls
  • Risk Mitigation & Control Implementation
  • Standardization of Hardware and Software
  • Case Study: Bernard Madoff Investment Securities
 
Day Three

Operational Risk - Assessing & Managing Specific Risk Areas
 
This section of the course provides a detailed overview of assessing and managing risks in specific bank operations areas. There are three core areas: two relate to payments while the third covers all internal (or back office) operations. 
 
Wholesale payments systems
  • Real Time Gross Settlement (RTGS)
  • Large Value Transfer Systems (LVTS)
  • Cash management products 
  • Securities & collateral
  • Interbank messaging systems
  • Cheque payments
  • Continuous Linked Settlement (CLS)
 
Retail payment systems
  • Payment instruments (Cheques, Electronic Payments, Cards, ATMs, Internet)
  • Retail payment systems  
 
Operations
  • Core operations
  • Distributed operations
  • Standalone microcomputers
  • Support functions
  • Controls
  • Environmental
  • Technology (preventive maintenance, security, database management, personnel control, internal procedures, change management)
  • Storage & backup
 
Closing Case Studies
  • National Australia Bank
  • Société Générale
Both case studies provide an in-depth examination of operational risk management failures resulted in substantial losses to the institutions concerned as well as the lessons learned.

Richard Barr

Richard holds a B.S. in International Business Administration from San Jose State University in California. His professional experience spans 19 years, 5 of which were spent with Wells Fargo Bank. Another 5 were spent honing his global banking skills, when Richard was involved with International Trade Finance, Real Time Gross Settlement and Cross Border Banking. The past 9 years have been in the private and high-tech sectors providing high-level consulting services, business analysis, project management and training to a wide range of banking clientele across the globe.   

He has spent extensive time servicing a diversity of “financial institutional” clients, in South Africa, Poland, Sweden, Ireland, Netherlands, Greece, Bermuda, Malawi, United Kingdom and across North America. Clients include AIB Bank, Eurobank, ABSA Bank, CitiBank, Swedbank, INDEbank, IBM, Montran and Fundtech, as well as many others. 
 
Richard has also filled the role of advisor to central banks on payment systems and technical payments issues. Furthermore, key staff from the Bank of England, South African Reserve Bank, Central Bank of Ireland and Bank of Portugal who have attended training sessions presented by Richard. 

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Operational Risk Management - Dubai <p><strong>For the current edition of the&nbsp;public course in <a href="http://www.eurekafinancial.com/courses/operational_risk_management_london.html">Dubai &amp;&nbsp;London click here.</a>&nbsp;</strong></p> <p>All too often institutions have seen operational risk as an issue of complying with regulatory requirements rather than a process which can contribute to the financial fortune of an org ...