What past delegates say?

About the Trainer

"Richard was superb”

Former Delegate, Gulf International Bank

“ Thank you very much. You made it so easy and funny and I learnt a lot!’

Former Delegate, Abu Dhabi Council

“Very enthusiastic and personable trainer”

Head of the Department, SG Hambros OpRisk

Media Partners

Risk Management in Electronic Banking

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Course Description

Rapid technological changes in recent years have revolutionised the way banking services and products are delivered to corporates and consumers alike. These changes have dramatically modified, and in some cases increased, some of the traditional risks associated with banking activities, in particular strategic, operational, legal and reputation risks, influencing the overall risk profile of financial institutions. 

According to relevant regulatory bodies, it is incumbent upon the Boards of Directors and banks’ senior management to take steps to ensure that their institutions have reviewed, and where necessary modified, their existing risk management policies and processes to cover electronic banking activities. 
 
This practical 2 day course run by an expert in electronic banking and risk management offers detailed review of the risk management strategies in the electronic banking. You will gain tools to develop, implement and maintain efficient e-banking risk management regime in your institution. 

What Will You Learn

By the end of this course you will: 

  • Have a thorough understanding of eBanking risks
  • Learn the techniques for managing and mitigating those risks 
  • Gain the tools to implement them in practice in your institution
  • Learn about setting up control systems and management oversight 
  • Explore outsourcing options and managing contacts with third parties

Main Topics Covered During This Training

  • Defining e-Banking and explaining how it works
  • Risk management for electronic banking
  • Managing operational, liquidity, credit, compliance and reputation risks
  • Electronic banking strategy
  • Cost management
  • Due diligence and outsourcing
  • Board and management oversight

 

Who Should Attend

From Commercial, Central and Investment Banks, Asset Management, Leasing  and Insurance companies and other financial institutions: 

  • Banking Product Designers
  • National Banking Supervisors
  • Operations Risk Managers
  • Bank Operation Managers 
  • Bank Retail & Corporate Customer Managers and Liaison Staff
  • Corporate Treasurers & Associated Accounting Staff
  • Internal & External Auditors
 
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In-Company, call us for more information

Risk Management in e-Banking

Day One

The Nature of e-Banking
 
What is e-banking and how does it work? We cover the following critical areas:
  • Definition of e-Banking 
  • Informational Websites
  • Transactional Websites
  • e-Banking Components 
  • e-Banking Support Services 
  • Weblinking 
  • Account Aggregation
  • Electronic Authentication
  • Website Hosting 
  • Payments for e-Commerce 
  • Wireless e-Banking
 
Risk Management Principles for Electronic Banking 
 
Aimed at assisting banks to expand their existing risk oversight policies and processes to cover their e-banking activities they focus on the critical issues of:
  • Board and Management Oversight
  • Security Controls
  • Legal and Reputation Risk Management
  • Security Control Practices for e-Banking
  • Managing Outsourced e-Banking Systems and Services
  • Authorisation Practices for e-Banking Applications
  • Audit Trail Practices
  • Maintaining the Privacy of Customer e-Banking Information
  • Business Continuity and Contingency Planning Practices for e-Banking
 
e-Banking Risks
 
We examine the special nature of the risks associated with w-banking, including their effects on:
  • Transaction/Operations Risk
  • Credit Risk 
  • Liquidity, Interest Rate, Price/Market Risks 
  • Compliance/Legal Risk 
  • Strategic Risk
  • Reputation Risk
 
Day Two
 
Taming the Electronic Tiger - Managing the Risk in Electronic Banking 
 
  • Board and Management Oversight 
  • Electronic Banking Strategy 
  • Cost-Benefit Analysis and Risk Assessment
  • Monitoring, Accountability and Audit
  • Managing Outsourcing Relationships 
  • Due Diligence for Outsourcing Solutions
  • Contracts for Third-Party Services 
  • Oversight and Monitoring of Third Parties
  • Information Security Program 
  • Security Guidelines 
  • Risk Management of e-Banking Activities
  • Outsourcing in e-Banking
  • Reporting Functions in e-Banking
  • Information Security Program & Controls
  • Authenticating E-Banking Customers
  • Administrative and Internal Controls
  • Business Continuity Controls
  • Legal and Compliance Issues
  • Trade Names on the Internet 
  • Website Content
  • Customer Privacy and Confidentiality 
  • Transaction Monitoring and Consumer Disclosures
  • Payments for e-Commerce
  • e-Banking Control Procedures
  • Unique Risks of Wireless Banking

Richard holds a B.S. in International Business Administration from San Jose State University in California. His professional experience spans 19 years, 5 of which were spent with Wells Fargo Bank. Another 5 were spent honing his global banking skills, when Richard was involved with International Trade Finance, Real Time Gross Settlement and Cross Border Banking. The past 9 years have been in the private and high-tech sectors providing high-level consulting services, business analysis, project management and training to a wide range of banking clientele across the globe.   

He has spent extensive time servicing a diversity of “financial institutional” clients, in South Africa, Poland, Sweden, Ireland, Netherlands, Greece, Bermuda, Malawi, United Kingdom and across North America. Clients include AIB Bank, Eurobank, ABSA Bank, CitiBank, Swedbank, INDEbank, IBM, Montran and Fundtech, as well as many others. 

Richard has also filled the role of advisor to central banks on payment systems and technical payments issues. Furthermore, key staff from the Bank of England, South African Reserve Bank, Central Bank of Ireland and Bank of Portugal who have attended training sessions presented by Richard.  

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Risk Management in Electronic Banking <p>Rapid technological changes in recent years have revolutionised the way banking services and products are delivered to corporates and consumers alike. These changes have dramatically modified, and in some cases increased, some of the traditional risks associated with banking activities, in particular strategic, operational, legal and reputation risks, influencing the overall risk profile of fin ... In-Company