Project Management for Banks and Financial Institutions

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Course Description

Effective project management helps you reduce costs, meet the deadlines and increase the efficiency of your organisation. 

This practical 2-day course will show you the essential elements required in planning a project and give you the confidence and useful tools to put it into practice. From defining the project objectives, setting up phases and assigning roles to time and budget management and quality control - you will have a chance to explore all ingredients of effective project management. 

The programme is particularly designed for banks and financial institutions and includes case studies from organisations around the world showing how they dealt with systems implementation and business reorganisations. 

By the end of this course you will be able to: 

  • Plan, prepare and effectively implement a project in your organisation
  • Clearly define objectives and asses risks
  • Set up implementation phases
  • Assign roles and responsibilities in order to optimise the use of resources
  • Plan and control the budget
  • Manage changes and trouble shooting 
  • Monitor quality 
  • Assess project implementation 
  • Case studies include: Allianz Bank, State Bank of India and Bank Muskat amongst others

See detailed course programme. 

This 2 day course is designed for project managers, supervisors and supporting staff involved in project management in an organisation. 

What Will You Learn

Main Topics Covered During This Training

Who Should Attend

This course is aimed anybody in any bank/financial institution or other organisations who is involved or has to start a project. Managers, supervisors, senior and junior staff and even those with project experience will all benefit from this practical course on project management taught by experienced practitioners with actual project management experience under their belts. This course applies equally to staff of banks, financial institutions, insurance companies operating at the corporate level, as well as in retail banking.

This training course will give participants an overview of the entire project management process, as well as key project management tools that they can use every day. The course is designed specifically for bank/financial institution projects.  

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In-Company, call us for more information

Project Management - A 2 Day Programme
 
PRINCIPLES OF PROJECT MANAGEMENT
  • Definition of a project
  • Four characteristics of projects
  • Process vs Project 
  • Common problems during the project 
 
BIG BANG VS STAGED RELEASES 
  • Methods of implementing a project are examined covering pros and cons of each
  • Case Study: IT Resource Plan 
  • Defining the project: 
        - Defining the project
        - Analysing requirements
        - Designign user functions
        - IT Technical design
        - Build and test
        - User acceptance
        - The Project Life Cycle 
 
  • Manageable project components
  • Project phases
  • Understanding business needs
 
ROLES AND RESPONSIBILITIES 
  • Project organisational chart
  • Project participants and their roles
  • Project sponsor
  • Role of Project Steering Committee
  • Role of Project Manager
  • Defining and getting agreement to roles
  • Securing resources and fashioning into a team
  • Planning the project
  • Design project control mechanisms
  • Managing project scope
  • Reporting progress
  • Accounting for quality
  • Characteristics of a Project Manager
 
PROJECT BUDGETING
  • Creating the Project Budget
  • Breaking the project down into its major phases and their component activities
  • Direct & indirect costs
  • Estimating costs
  • Monitoring Project Costs
  • Handling cost variances
 
PROJECT DEFINITION
  • Definition of the project, phase plan and agreement
  • Evaluating business needs
  • Finding the best solution
  • Investigate costs and benefits
  • Define the project
  • Estimate and plan first phase
  • Decide “go or no go”
  • Project sizes
 
RISK MANAGEMENT
  • Managing Project Risk
         - Measure - understanding what risks are faced, their probability and impact
         - Minimise - identify what can be done to remove or reduce risks. 
        - Mention - speak to the sponsor. Don't keep risks secret. 
        - Monitor - keep risks under review, monitor and reduce as you go. 
        - Modify - share experience, update your organisation's risk checklists. 
  • Monte Carlo simulations 
 
ESTIMATING
  • Good project definition – understanding the scope
  • Handling costs 
  • Analyze estimates
  • Rules of thumb 
  • User effort 
  • Realism 
  • Bottom up estimating 
  • Mandatory review
  • Inherited estimates 
  • Why we get estimates wrong 
  • Suggestions for getting it right 
 
PLANNING
  • Phase planning and task size 
  • Tools
  • Part time participants
  • Critical Path
  • How long does it take to plan a project phase? 
  • Changes and contingency 

Case Study: BankMuscat

BankMuscat was founded in 1993 by the merger of two established banks - Bank of Muscat and Al Bank Al Ahli - which have been operating in the Sultanate since 1976. In 2000, BankMuscat merged with Commercial Bank of Oman creating the largest bank in the Sultanate of Oman. The bank has more than 90 branches spread across Oman, with 127 ATMs and an estimated market share of 35%. 

In this Case Study we explore how BankMuscat implement an integrated channel banking solution incorporating upgraded ATM services.

Day Two
 
PHASE AGREEMENT
  • Creating a project phase agreement
  • Contents of a phase agreement
  • Outlook for later project phases 
  • Benchmark, foresight, relationship to Project Definition Document 
  • Monitoring commitments 
  • Why phase agreements are important

Case Study: State Bank of India

The State Bank of India (SBI), the largest and oldest bank in India, had computerized its branches in the 1990s. In this Case Study we examine how, in order to remain competitive with its private-sector counterparts, SBI began the largest implementation of a centralized core system ever undertaken in the banking industry involving more than 14,600 SBI and affiliate bank branches. 
 
PROJECT SUPPORT
  • Start of each phase
  • During the phase
  • Health checks - which projects and when 
  • Doing a health check
  • Health checks and reporting 
  • Following up
  • Informal reviews 
  • Compliance monitoring 
  • Technical Reviews 
  • Other things project support should do 
  • Who fills the project support role 
 
TRACKING, CONTROLLING AND REPORTING
 
  • Tracking, controlling and reporting activities for team leaders, project managers and project sponsors  
  • Project office 
  • Weekly status meetings 
  • Full team meetings 
  • Monthly status meeting 
  • Project Monthly Report (PMR) 
 
CHANGE AND ISSUE MANAGEMENT
  • Defining an “issue”
  • Potential issues in the project environment
  • Other events requiring a change
  • Project change requests (PCR) 
 
Case Study: Allianz Bank
 
Allianz bank is the tenth largest bank in Bulgaria, by assets, and sixth by number of branches. It has a large coverage nationwide and has attracted some of the largest corporate clients (Allianz Holding – the largest financial institution in Bulgaria) as well as over 150000 retail clients. 
 
In this Case Study we examine how the bank modernized its business model and processes to provide efficient, less time and resource consuming, banking products and services 
 
QUALITY MANAGEMENT
  • Quality planning
  • Quality in all projects 
  • Error cost in the business case 
  • Team quality briefing 
  • Inspections 
  • Simulations 
  • Expected results 
  • System testing 
  • Quality Measurements 
  • Cause analysis 
  • Quality lessons learned review 
  • Team members' quality objectives 
  • Objective quality and subjective quality 
 
PHASES AND PROJECT END 
  • Reviewing at the end of each project phase: lessons learned, shared experience
  • Phase end report 
  • At the end of the project 
  • Final phase end report 
  • User satisfaction survey 
  • Post implementation review (PIR) 
 
Case Study: PROJECT MANAGEMENT ROUTEMAP
 
In this closing case study participants are taken through an actual project analysing guidelines and process covered during the course.  

 

Stanley has over 44 years of banking and IT experience, 33 of which were with the Standard Bank of South Africa. After a thorough grounding in all aspects of banking via the bank’s branch system, back-office payments processing and a spell at Head Office, he spent several years as a Project Manager in the banks Electronic Banking Division. Projects included electronic payments, ATMs. lockbox banking, touchtone banking, internet banking, ACH operations, credit/debit cards, the Mondex smartcard, credit scoring, STRATE (Central Securities Depository) for all financial instruments in South Africa and the banks participation in the central bank’s SAMOS Real Time Gross Settlement system. 

More recently he was an external consultant to the Bank of Israel in the reform of the Israeli payment systems which included two projects; the introduction of the ZAHAV Real Time Gross Settlement payment system and the inclusion of the Israeli Shekel in the international Continuous Linked Settlement (CLS) system. 
 
He has had extensive exposure to banking practice and operations in a number of countries including the USA, United Kingdom, Australia, South Africa, Israel, France, Netherlands, Greece, Romania and Kazakhstan. 

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Project Management for Banks and Financial Institutions <p>Effective project management helps you reduce costs, meet the deadlines and increase the efficiency of your organisation.&nbsp;</p> <p>This practical 2-day course will show you the essential elements required in planning a project and give you the confidence and useful tools to put it into practice.&nbsp;From defining the project objectives, setting up phases and assigning roles to time and bud ... In-Company