Leadership Skills for Senior Managers
In-Company
Our 2-day leadership programme is designed for existing managers who wish to build on their experience to become effective leaders and manage their teams and organisations in the times of change.
In today's business environment it's extremely important for leaders not only to manage but also to be able to motivate, empower and coach people in challenging times in order to achieve business objectives and grow an organisation.
Run by an expert in management skills this course will provide you with a great insight into the concept and practicalities of a leadership and through case studies and exercises equip you with skills needed in a modern business environment.
You will learn the strategies for effective leadership including managing changes and assessing their impact on your team, empowering and coaching people as well as persuade and influence your team members.
Main topics include:
- Examining the key attributes of an effective leader
- Benchmarking your performance against the best
- Managing changes in the modern business world
- Examining how the changes affect your organisation and performance of your team
- Exploring the empowering strategies for the managers reporting to you
- Leadership, teamwork, planning, delegation and meeting deadlines
- Leading people according to their maturity and role
- Strategies for persuasion and influence
- Exploring performance management skills
- Management by objectives
- Coaching techniques
- Managing in crisis situations
By the end of the programme you will be able to:
- Recognise and practice the leadership styles most appropriate for your organisation
- Handle change and the impact it has on the behaviour of your people
- Delegate and empower people reporting to you
- Lead people according to their maturity and role
- Handle performance issues and coach those who report to you
- Persuade and influence more effectively
Due to the practical nature of the course the number of places is limited. We advise to reserve your place early in order to avoid disappointment.
Who Should Attend
Existing managers from different types of oranisations who want to improve their management skills and be more effective in leading teams.
Teaching Method
We apply a pragmatic approach to learning. Practical experience and active involvement are the key components of our training programmes. This course uses a wide variety of training tools including real-life case studies, practical exercises, team presentations, videos, questionnaires and business simulations. These are brought together by our expert faculty to make the course a genuinely memorable and instructive experience.
Leadership Skills for Senior Managers - A 2-Day Programme
Day 1
Introduction to Programme
- Objectives of the programme
- Delegate introductions
Leadership and Power
- What are the key attributes of great leaders?
- What can we learn from great leaders and what attributes can we use to lead the people reporting to us?
- The history of leadership and the concepts we can adopt as best practice in the 21st Century
- What are the key attributes required to be an effective leader
- Sources of Power and how to use them
- Benchmarking your performance against the best
Exercise: Managers discuss with a colleague the key competencies and agree areas for development
The Challenges of Change of the Modern Business World
- Why is a change in approach necessary?
- Exponential shifts in the pace of change
- External factors which demand change PESTLE
- How is your organisation adapting to these forces
- How have the changes in your organisation affected your people in terms of performance, attitude and behaviour?
- The inevitable stages of change: Denial; Resistance; Exploration; Commitment
- Actions to take during each stage
- The role of the manager in change
Case Study: How two companies handle change during integration
The Tower Exercise
- Participants have 30 minutes to forecast likely costs resources and revenues
- Participants have to design the tower and estimate time required to build
- This exercise tests leadership, teamwork, planning, delegation and meeting deadlines
Team Challenge: Building the Tower: teams have to deliver to their forecast
Delegation and Empowerment using Situational Leadership
- The concept of situational leadership
- Leading people according to their maturity in the role they are performing
- The principles, pitfalls and practicalities of delegation
- Simple delegation – a structure
- How and how often to monitor the task using the situational leadership concept of maturity M1-M4.
- As a senior manager how do you empower the managers reporting to you?
- Examples of successful empowerment across the globe
Day Two
Persuasion and Influence
- How we persuade others to our way of thinking and get commitment
- The 6 rules of persuasion by Dr Robert Cialdini world expert in Influence.
- How to use these persuasion techniques to the different social styles and cultures
- The 4 social styles: Amiable-Analytic-Driver-Expressive
Performance Management
- The role of the manager in developing people
- The development interview
Role Plays: Delegates role play different situations keeping in mind the principles of situational leadership. Feedback is given and discussion on appropriate style and solutions.
Management by objectives
- How and how often to agree objectives with your people
- How to write SMART objectives
- How to handle the good, average and poor performer
Case Study: Performance Appraisal Role Play
Coaching Techniques
- Defining coaching, counselling and mentoring
- How to coach effectively
- The TGROW method of coaching
Coaching Exercise: In threes managers try out the TGROW coaching methodology
Case Study: “Priority Order”
- A major case study to analyse the relationships and actions of a management team in a crisis situation
- Delegates discuss the alternative actions that should have been taken
- Teams have to recommend actions to be taken by a senior manager to resolve the problem and prevent any future crisis of this nature
Putting it all into practice
- Delegates have the opportunity to question about any aspect of the course content
- Course Summary
- Course evaluation
- Delegates will have a final opportunity to complete an action plan to commit themselves to new practices and behaviours on their return to work.
Graeme I'Anson
Graeme is an independent Training Consultant specialising in Sales, Leadership and Personal Impact Training. Graeme has 17 years of experience training participants in 25 countries across the world.
After Graeme joined the family textile business and was involved in sales for many years he managed the business and export sales for over 10 years. He then joined a Training Consultancy in Scotland and successfully developed a broad range of clients in many industries and sectors. After 9 years Graeme then joined DC Gardner Training as Global Head of Sales and Management Training.
In his 8 year career with DC Gardner Training Graeme designed and delivered training programmes for major international banks and corporate institutions in Europe, Asia, the Middle East and the US. He was also responsible for the accreditation of all the trainers who trained for the company and this involved conducting numerous “Train the Trainer” workshops in London, New York, and Hong Kong.
Graeme specialises in Sales and Negotiation, and Management Development workshops as well as coaching senior executives. He is qualified in Thomas International’s Personality Profiling Assessment DiSC and MBTI.
IN-HOUSE TRAINING
If you have a team of 4 or more this course can be customised and organised in-house at your convenience. Contact one of our advisors to find out more.
Call us now on +44 (0) 207 993 8597
or send an e-mail to enquiry@eurekafinancial.com
