Business Continuity Planning

This programme is only available on in-company basis. Please, contact us for more information

Course Description

This programme is now available only on in-company basis. If you have a group of 3 or more we can deliver it in any location worldwide. Contact us to find out more. 

Check here the list of our upcoming open public courses.

Business Continuity Planning is the process through which an organisation ensures the maintenance or recovery of operations, including services to customers, when faced with disruptive events such as natural disasters, technological failures, human error or terrorism. Business continuity is an ongoing priority for big organisations. 

This highly practical 2 day course will prepare professionals to effectively mange institutions in times of external disruptions. Through recent case studies and practical exercises you will learn how to identify potential risks and their impact as well as to prepare and implement action plans for your own institution. 

Programme includes many real life case studies based on recent events as well as practical exercises and discussions. 

What Will You Learn

By the end of this course you will: 

  • Learn how to plan and prepare contingency plans for your organisation 
  • Have an in-depth understanding of business continuity processes 
  • Manage IT and human aspect during emergencies



Main Topics Covered During This Training

  • Developing BCM framework in an institution
  • Managing costs related to BCP
  • Managing IT function through Business Continuity Planning
  • Human aspect in Business Continuity Management
  • Developing an IT Contingency planning
  • The 10 commandments of business continuity management
  • Developing effective scenarios
  • Understanding business and operational risks and interdependencies
  • Exploring the Basel principles for business continuity
  • Developing effective communication styles in crisis management

Who Should Attend

  • Business Continuity Managers
  • Operational Risk Managers
  • Project Managers
  • Risk Managers
  • Auditors

and anyone responsible for ensuring the continuity of an organisation's critical systems or processes, including project and business managers, help desk personnel and human resources professionals.

In-Company, call us for more information

Busiess Continuity Management & Scenario Planning - A 2 Day Course

Day 1

Session 1: Introduction

Session 2: Understanding Risks, threats and interndependencies

Session 3: The Basel Principles for Business Continuity
Session 4: Effective Business Continuity Management. Estimating Costs & Budgeting
Session 5: “Crossing Bank Borders” – IT Contingencies 
Case Study
Day Two

Session 1: The Human Aspect
Session 2: Avoiding Business Continuity Pitfalls
Session 3: Key Issues in IT for Business Continuity Planning 
Case Studies: Major events and their affect on financial institutions
  • Natural Disaster – Hurricane Katrina
  • Terrorism – London July 7th
  • Terrorism – 9/11 & Disruptions to the Payment System In each case study we look at the event, the impact to the financial system, specific problems and lessons learned.
  • 2011 Japanese Earthquake, Tsunami & Nuclear Power Plant Failure
  • What the events in Japan teach us about Business Continuity & Disaster Recovery; Successes & Failures
Session 5: A Scenario Planning Primer
Exercise: practical scenario planning


Richard holds a B.S. in International Business Administration from San Jose State University in California. His professional experience spans 19 years, 5 of which were spent with Wells Fargo Bank. Another 5 were spent honing his global banking skills, when Richard was involved with International Trade Finance, Real Time Gross Settlement and Cross Border Banking. The past 9 years have been in the private and high-tech sectors providing high-level consulting services, business analysis, project management and training to a wide range of banking clientele across the globe.   

He has spent extensive time servicing a diversity of “financial institutional” clients, in South Africa, Poland, Sweden, Ireland, Netherlands, Greece, Bermuda, Malawi, United Kingdom and across North America. Clients include AIB Bank, Eurobank, ABSA Bank, CitiBank, Swedbank, INDEbank, IBM, Montran and Fundtech, as well as many others. 

Richard has also filled the role of advisor to central banks on payment systems and technical payments issues. Furthermore, key staff from the Bank of England, South African Reserve Bank, Central Bank of Ireland and Bank of Portugal who have attended training sessions presented by Richard. 

Business Continuity Planning <h3> <p style="font-size: 12px; font-weight: normal;"><strong>This programme is now available only on in-company basis.</strong>&nbsp;If you have a group of 3 or more we can deliver it in any location worldwide.&nbsp;<a href="javascript:location.href='mailto:'+String.fromCharCode(101,110,113,117,105,114,121,64,101,117,114,101,107,97,102,105,110,97,110,99,105,97,108,46,99,111,109)+'?'">Contact us</ ... In-Company